We guarantee your satisfaction and promise to return 100% of your money back if you are not satisfied with the products. We will refund your purchase within fourteen (14) working days from the moment we receive the returned products.
You have a right to return any unused and undamaged products within 14 days of the delivery of the products. Returned products must be unused, undamaged and in original packaging. Please inform our customer service at email@example.com when you return the product.
If your product is damaged, defective or you received a wrong item, we will send you a new one. Please inform us immediately at firstname.lastname@example.org and we will solve the issue quickly.
Exchanges and refunds may take up to 14 days.
How to return by mail
If you submit a product to be changed or for refund, please send the package to:
Megalon Finland Oy / Customer returns
Please keep the postage receipt as a proof of your return. Please pack the product carefully to avoid damage during delivery.